In-depth user testing
focusing on authentication has exposed several aspects of website
design that users expect when using a site. The processes for
account creation, recovery, and sign in are very common across
websites. Even speci?¬?c details such as layout and ?¬?eld sizes are
remarkably common. When websites conform to these unwritten
standards, users are less likely to get confused and abandon
their visit.
When adding support for Information Cards on a website, the
site designer needs to spend some time to ensure that the
changes are clear, unobtrusive, and presented in a manner that
enables the user to use Information Cards naturally, and that the
changes don??™t create a negative impact on the site developer.
The processes for adding support for Information Cards on a
website are presented as a set of conceptual and design guidelines.
Each of these guidelines is fairly broad and can be easily
applied to a wide variety of sites. A designer who deviates from
these guidelines must carefully consider how to apply those
changes to ensure that the user doesn??™t leave the site because it??™s
dif?¬?cult to understand.
The principal processes covered in this chapter have been designed
and tested with users to facilitate adoption of Information
Cards, and to minimize possible user confusion.
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