This is another facet of
the problem that a common identity layer has to solve. It has to
offer a user experience that is acceptable, and at the same time
it has to protect the user interests without getting in the way.
The Internet does not have a center. This claim can be
supported from many points of view: no common governance,
many service providers with different agendas, and a mindboggling
number of users who often defy attempts to partition
and classify them. All of those entities want a say about how
identities are managed, and rightfully so. Any truly sustainable
solution must address their concerns. That is the minimum bar
for entertaining any hope of a strategic solution to the problem.
At the end of the
day, it is user acceptance
that
makes or breaks the
system
The Internet does
not have a center
92 Hints Toward a Solution
The Seven Laws of Identity
As we have seen consistently in Chapter 1, a common mistake
in the evolution of the IT industry has been trying to extend the
use of existing technologies ???as is??? to deal with problems that
are only apparently similar to the ones the original technology
was meant to solve.
Breaking this impasse requires distancing ourselves from the
tools we (maybe erroneously) believe we may use for solving
the problem and trying to consider just the problem itself.
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