The right to exclusive use of a nickname
in a chat system or being welcomed to a website by the settings
assigned during the last visit are good examples of what trained
users regarding the concept of projecting their identity online.
That naturally included the possibilities entailed by the usage of
the new media, including pretending to be of different gender,
age, or nationality.
Pro?¬?ciency with
computers is a step
toward the digital
economy
Recognizing
returning users
pushed the need
for identi?¬?cation
technologies
12 The Problem
The spreading of email and connectivity was itself an incentive
for accelerating adoption. For example, as the chance of reaching
people by mail rose to a critical threshold, businesses abandoned
en masse fax and traditional mail in favor of the more
agile and cost-effective system. Yet another resource, business
communication, migrated to the digital world. While that supplied
the work force with a wealth of new possibilities, it also
entrusted more and more individuals with precious company
assets, such as customer and partner contacts. Over time, the
increasing prevalence of access and collaboration technologies
(virtual private networks [VPNs], extranets, corporate portals,
mail-enabled devices) made the of?¬?ce more ubiquitous, and
even more trust had to be placed in employees??™ loyalty and pro-
?¬?ciency in the secure usage of the new tools.
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