Jim is currently leading a team of developers using cutting-edge .NET technologies to
streamline the processing of Medicaid applications in New York state. He is the software architect
for a system that streamlines that process, providing huge cost savings to all users of the
system, as well as providing data efficiencies.
Jim is also a working musician and music producer; music from his projects is available
locally and nationally.
xi
About the Technical Reviewer
nMARK ETWARU is an information technology strategy consultant in
New York, NY. Mark originates from Guyana, South America, and currently
resides in New York with his immediate and extended family
whose roots in New York date back to the 1960s.
Mark holds a BS in information technology and business management
from York College, New York, earned in 2002. He is currently pursuing
an MBA with a concentration in technology management from the
University of Phoenix Online. Mark is a seasoned technology professional,
expanding his knowledge through academic and work-related activities. In addition, Mark is
a member of PMI, as well as many other acclaimed organizations.
Beyond Mark??™s passion for technology, he also enjoys reading, traveling, and spending
time with his loved ones. His future aspirations include expanding his consulting services into
the financial services marketplace, assembling a technology training institution for the underprivileged,
and expanding his travels of the world.
xiii
Acknowledgments
Iwould like to first thank my family for being so understanding and supportive during this
endeavor.
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