All aspects of the ticket can be edited and/or
amended while it is active, but keeping with the version control theme all changes
are tracked within a ticket so we can see what was changed and by whom.
Fields
Each ticket contains the following properties:
Reporter: The name or (more likely) email address of the person who created
the ticket.
Type: The nature of the ticket (e.g. reporting a defect or requesting
an enhancement).
Component: The project module this ticket concerns.
Version: The version of the project that this ticket is associated with.
Keywords: Keywords that a ticket is marked with. Useful for searching and
report generation.
Priority: The importance of this ticket.
Milestone: The release this ticket needs to be completed for.
Owner: Person responsible for progressing the issue.
Cc: A comma-separated list of other users or email addresses to notify. Note
that this does not imply responsibility or any other policy.
Resolution: Summarizes why ticket was closed.
Status: The current status of the ticket.
Summary: A brief description of the issue.
Description: The body of the ticket, detailing what the ticket has been
created for.
Roadmap
An extension of the tickets module, the roadmap provides a view of the ticket system
that aids in planning and managing the future development of the project.
Pages:
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44