These documents help an administrator of a particular server or set of
servers organize and keep track of the different steps that need to be taken to ensure the
health of the systems under his or her care. They also facilitate the training of new administrators
and reduce the variables and risks involved in these transitions.
Note that ISA Server 2006 systems, as discussed previously, can serve several different
functions on the network, such as edge firewalls, VPN servers, content-caching servers, or
reverse-proxy servers. The necessary maintenance procedures may be slightly different for
each one based on its function and importance in the network.
One key component to administration or maintenance documentation is a timeline detailing
when certain procedures should be followed. As Chapter 17, ???Maintaining ISA Server
2006,??? discusses, certain daily, weekly, monthly, and quarterly procedures should be
followed. These procedures should be documented, and the documentation should include
clearly defined procedures and the frequency with which they should be performed.
CHAPTER 20 Documenting an ISA Server 2006 Environment
533
20
Preparing Disaster Recovery Documentation
Preparing Step-by-Step Procedure Documents
Administration and maintenance documentation contains a significant amount of procedural
documentation.
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