Specific table of contents
and document examples are shown, and documentation
recommendations are given. In addition, this chapter also
includes examples of a custom script that can be created to
export firewall policy rules for documentation purposes.
Understanding the Benefits of ISA
Server Documentation
Some of the benefits of documentation are immediate and
tangible, whereas others can be harder to pin down. The
process of putting the information down on paper encourages
a level of analysis and review of the topic at hand that
helps to clarify the goals and contents of the document.
This process should also encourage teamwork and collaboration
within the organization, as well as interdepartmental
exchange of ideas.
516 CHAPTER 20 Documenting an ISA Server 2006 Environment
For example, an ISA server maintenance document that details downtime for an individual
SMTP publishing rule might be reviewed by the marketing manager who is concerned
about the company??™s capability to send out emails to the existing and potential client base
during the scheduled periods of downtime. The CIO or IT director should review the
document as well to make sure that the maintenance process meets his or her concerns,
such as meeting an aggressive service-level agreement (SLA).
Pages:
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
788
789