Access the Diagnostic Menu on an Older iPod
To access the diagnostic menu on a first-generation, second-generation, or thirdgeneration
iPod:
1. Reset your iPod by holding down the Menu and Play buttons simultaneously
(see Figure 2-1 and Figure 2-2). Don??™t be too impatient! You need to hold the buttons
for five to eight seconds.
NOTE
When you??™re in the diagnostic menu, the scroll wheel
doesn??™t function. To navigate the menu options, use the
Forward and Back buttons instead.
Figure 2-1: If you have a first- or
second-generation iPod, reset it
like this.
Press and hold
these together
to reset
2 18 iPod Repair QuickSteps What??™s Wrong: Diagnosing Your iPod
PC QuickSteps Getting to Know Your PC 19
10 9 8 7 6 5 4 3 2 1
2. After the iPod shuts down, it should turn back on almost immediately. Once you see
the Apple logo appear on the liquid crystal display (LCD), hold down the Forward,
Back, and Select buttons simultaneously (see Figure 2-3) until the backwards Apple
logo appears. The third-generation iPod makes an audible chirp when you access the
diagnostic menu.
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